Sophia Learning

Assist new and prospective students with account management, platform navigation, and basic technical troubleshooting on the Sophia Learning platform. Identify and escalate complex issues to internal academic and administrative teams to ensure a smooth learning experience.

Design, develop, and deliver full-stack features across Ruby and JavaScript applications while owning technical direction and scalable patterns. Collaborate cross-functionally to translate complex requirements into reliable solutions and mentor other engineers through code reviews.