Manage high-volume inbound client communications across phone, live chat, email, and social media platforms. Provide real-time support for membership inquiries, booking issues, and studio-related questions while maintaining high service standards.
[solidcore]
5 Remote Job Openings at [solidcore]
The Workforce Planning Coordinator manages the day-to-day administration of the internal scheduling platform, Blueprint, including system maintenance and technical troubleshooting. They also provide support to Area Managers, facilitate training, and ensure compliance with brand standards across all studio locations.
The Senior Manager of Real Estate will manage the real estate pipeline for assigned territories, including site research, LOI negotiations, and lease execution. They will also coordinate with cross-functional teams and manage broker and landlord relationships to support the company's national studio growth.
Drive high-quality membership sales and B2B partnerships while supporting studio performance and revenue health. Collaborate with Field and CX teams to ensure a premium client experience and maintain accurate CRM reporting.
The Vice President of Studio Operations oversees the full P&L, operational strategy, and performance of the North American studio fleet. This role leads a national organization of field leaders to drive revenue growth, talent development, and brand consistency across all locations.