[solidcore]

The Vice President of Studio Operations oversees the full P&L, operational strategy, and performance of the North American studio fleet. This role leads a national organization of field leaders to drive revenue growth, talent development, and brand consistency across all locations.

Manage high-volume inbound client communications across phone, chat, email, and social media platforms. Ensure exceptional client support by handling inquiries, resolving grievances, and managing membership adjustments.

Manage high-volume inbound client communications across phone, chat, email, and social media platforms to deliver exceptional support. Handle membership adjustments, resolve client grievances, and document all interactions within the company's CX platform.