Leads the BenAdmin Client Success function to drive retention, client satisfaction, and scalable delivery quality. Responsible for coaching managers, establishing operating playbooks, and coordinating cross-functional efforts to enhance the client experience.
Selerix
7 Remote Job Openings at Selerix
Execute routine, well-defined shared services tasks to support a seamless client experience. Document completed work and identify process gaps or ticket ambiguities to ensure error-free output.
The role serves as the primary owner and administrator of the technology stack, specifically Monday.com and HubSpot, to optimize Client Success operations. Responsibilities include designing automated workflows, maintaining data integrity, and building reporting dashboards for leadership.
The ACA Customer Success Manager serves as the primary liaison between clients and Selerix to ensure compliance with IRS filing and employer reporting requirements. They are responsible for client onboarding, software configuration, and providing ongoing training and support.
The ACA Customer Success Manager serves as the primary liaison between clients and Selerix to ensure compliance with IRS filing and employer reporting requirements. Responsibilities include managing client onboarding, software configuration, and troubleshooting issues to deliver high-quality ACA reporting services.
The EDI Coordinator monitors daily file transmissions and manages routine communication with carriers to ensure seamless integrations. They maintain accurate documentation of file specifications and support EDI Analysts in the implementation process.
The Product Marketing Manager will translate product capabilities into compelling market narratives and manage go-to-market execution across campaigns and launches. They will also bridge communication between Product, Sales, and Marketing teams to ensure consistent messaging and effective sales enablement.