The Service Center Representative provides technical and product support to customers via multiple channels while troubleshooting complex issues. They are responsible for accurate documentation of interactions and escalating sophisticated technical problems to management.
Worldwide$48000 - $58000 per year5-10 yrs expTeaching
The Trainer develops and delivers program knowledge for onsite and virtual team members through various mediums including classroom and e-learning. They are responsible for designing training curriculum, conducting needs analyses, and providing mentorship to Service Desk employees.
