SBA Communications

The Customer Success Representative manages relationships with customers and partners to ensure seamless integration and satisfaction across Managed WiFi, DAS, and Fiber services. They act as an internal advocate, overseeing project timelines, ISP performance, and contractual compliance.

Supervise and coordinate contractors in the field to ensure wireless communication sites are built according to technical standards and approved designs. Perform technical inspections, document deviations, and manage project milestones within corporate systems.