Respond to medical and safety information inquiries from consumers, healthcare professionals, and other external customers through multiple channels, using approved labeling, standard responses, literature, and other data. Document and report adverse events, pregnancy reports, special situations, and product complaints accurately and on time, while maintaining quality and complying with applicable regulations, policies, and privacy requirements.
The Director of Business Development will drive revenue growth by identifying new leads, managing client relationships, and selling regulatory science services. They will also collaborate with internal teams to develop sales strategies, prepare proposals, and negotiate contracts.
The Director of Business Development will focus on selling Medical Information Services by building client relationships and generating new revenue opportunities. They will manage the full sales cycle, including lead generation, proposal writing, contract negotiation, and coordinating with internal teams to execute sales strategies.
Provide high-quality medical information services via phone and email, answering technical product questions and handling adverse event reports. Translate medical documents between English and Spanish and ensure all inquiries are logged accurately in compliance with SOPs.
The role involves responding to medical and safety-related inquiries from healthcare professionals and patients, using approved product information to provide accurate responses. Additionally, the specialist will document adverse events and support service quality through checks and training of new team members.
