The Travel Customer Service Representative will manage client inquiries and assist with luxury and leisure travel bookings from initial planning to post-trip follow-up. They are responsible for maintaining accurate documentation and ensuring a seamless, high-quality experience for all clients.
Provide responsive customer support and manage luxury travel reservations, itineraries, and special accommodations. Maintain accurate records and ensure client satisfaction throughout the travel experience.
The role involves managing luxury and leisure travel bookings, including handling reservations, changes, and cancellations. The representative will act as the primary contact for clients, providing destination information and ensuring a high-quality travel experience through proactive follow-ups.
