Preply

The Customer Care Specialist will answer customer questions and resolve issues through written communication channels like chat and email. They will also identify problem areas, track user feedback, and collaborate with product teams to improve the user experience.

Lead and grow high-performing engineering teams while defining long-term technical strategy and vision. Partner with Product, Data, and Design teams to deliver high-impact features for the Growth or Monetization tribes.

The engineer will own backend-heavy services end-to-end, powering communications like emails and notifications, while also building and maintaining frontend surfaces in React for CRM-facing experiences. They will partner with marketing and CRM teams to translate needs into reliable, scalable technical solutions and establish best practices for safe delivery.

The Customer Support Agent will answer customer questions and resolve issues while ensuring customer satisfaction. They will also identify problem areas and work closely with product teams to share customer feedback.

The Customer Care Specialist will answer customer questions and resolve issues while ensuring customer satisfaction. They will also identify problem areas and work closely with product teams to share customer feedback.