Point Digital Finance, Inc. Canada

Lead the design and scalability of quality engineering solutions and automation frameworks across multiple product areas. Partner with cross-functional leaders to embed quality into the software development lifecycle and mentor junior engineers.

Implement and maintain high-quality features and services for the Docket Operations pillar across multiple codebases. Design technical specifications, lead design reviews, and provide mentorship to junior engineers.

Lead the fullstack architecture for customer-facing conversion surfaces, focusing primarily on backend services, APIs, and data flows. Manage a team of 3-6 engineers while remaining hands-on with daily coding and architectural reviews.

Lead a senior engineering team in building AI-powered customer experience agents across voice, email, chat, and SMS. Define the AI technical strategy, write production code, and partner with cross-functional teams to automate manual workflows.