You will lead a senior engineering team in defining and executing the technical strategy for AI-powered customer experience agents. This includes hands-on coding, designing scalable agent architectures, and partnering with cross-functional teams to deliver impactful AI solutions.
You will lead the technical direction and architecture for Docket Operations, overseeing underwriting dashboards, automation frameworks, and agentic workflows. You will also mentor engineers, drive engineering standards, and partner with cross-functional teams to deliver scalable technical solutions.
Lead the design and scalability of quality engineering solutions and automation frameworks across multiple product areas. Partner with cross-functional leaders to embed quality into the software development lifecycle and mentor junior engineers.
Implement and maintain high-quality features and services for the Docket Operations pillar across multiple codebases. Design technical specifications, lead design reviews, and provide mentorship to junior engineers.
