Manage customer relationships and account health to ensure satisfaction, loyalty, and retention. Identify expansion opportunities and lead data-driven optimizations to improve scalability and customer outcomes.
Plenful
4 Remote Job Openings at Plenful
Design and build systems for an automations platform, focusing on workflow orchestration, scheduling, and resource allocation. Develop data pipelines and external integrations while collaborating with DevOps and ML/AI teams to ensure system reliability.
Configure the Plenful platform for new customers and manage the end-to-end implementation process to ensure client value. Collaborate with Product, Engineering, and Sales teams to translate customer feedback into product requirements and feature developments.
Design and build integrations between the Plenful platform and external healthcare systems such as EMRs and payors. Translate product requirements into scalable technical solutions to enable seamless healthcare data exchange.