Philadelphia Insurance Companies

The specialist will communicate with policyholders and brokers to manage new and existing business, conduct risk analysis, and determine eligibility. They are responsible for providing superior customer service while maintaining underwriting integrity and meeting production goals.

The role involves managing inbound and outbound calls to address customer inquiries, policy changes, and claim submissions while maintaining underwriting compliance. You will be responsible for conducting risk analysis, evaluating underwriting quality, and ensuring prompt, accurate service to maintain positive customer relationships.

The Reporting Analyst II is responsible for submitting timely and accurate statistical data to various insurance bureaus and state agencies. They also identify data errors, recommend solutions, and support internal and external customers with data quality programs.

Specialists communicate directly with policyholders, agents, and brokers regarding new and existing business via phone and email, while maintaining underwriting integrity by adhering to company standards. Key duties include conducting risk analysis, determining eligibility, quoting, binding new business, and making changes to in-force policies.

Licensed Customer Service Representatives serve as the primary contact for existing customers, addressing needs via phone and email, maintaining underwriting integrity, and handling service updates like policy changes, cancellations, and billing clarifications. Responsibilities also include conducting risk analysis, evaluating underwriting quality, and meeting production goals while adhering to compliance standards.