Pendulum™

Own the day-to-day build, deployment, and optimization of email and SMS programs within Klaviyo. Manage the campaign calendar and execute various automated flows including welcome series, onboarding, and churn prevention.

Lead the development and execution of wholesale and strategic distribution channels beyond DTC and Amazon, focusing on FDMC/AO and healthcare marketplaces. Responsible for driving revenue growth, managing commercial terms, and scaling the sales organization to expand customer acquisition.

The manager will lead the execution and day-to-day management of influencer and podcast programs to drive brand growth and trust. They are responsible for building long-term relationships with creators and healthcare professionals while managing campaign performance and ROI.

This role is responsible for setting the strategic roadmap and quarterly OKRs for lifecycle marketing to improve retention, repeat purchase, and LTV/LTR across channels like email, SMS, and loyalty programs. The director will own multi-step flows, drive automation, personalization, and experimentation while leading the cross-functional retention group.