Build and deliver customer training programs by translating business challenges into executable engagement structures. Manage the end-to-end operational lifecycle, including trainer selection, client onboarding, and post-class feedback analysis.
Pendo
11 Remote Job Openings at Pendo
Design and deliver complex technical engagements, including custom integrations, data pipelines, and APIs to extend Pendo's capabilities. Act as a strategic advisor to customers on data architecture and technical transformation while building reusable frameworks for the Professional Services team.
Define technical fluency standards for customer-facing roles and translate product launches into field-ready technical standards. Build and maintain a technical content library while measuring enablement impact through sales and revenue metrics.
Lead customer engagements to implement, adopt, and scale the use of Pendo through onboarding and custom consulting. Serve as a strategic advisor to align product capabilities with business goals and drive measurable value realization.
Own the strategy, roadmap, and full lifecycle of a defined product area for an AI-powered analytics platform. Collaborate with engineering, design, and go-to-market teams to build complex workflows for enterprise customers.
Own the enablement operating system for the Revenue organization, focusing on scaling Command of the Message and AI-native practice loops. Lead a cross-functional team to connect enablement activities to measurable revenue outcomes like ramp time and attainment distribution.
Own the full technical lifecycle for strategic accounts, from pre-sales acquisition and complex implementation to adoption and expansion. Act as a technical escalation point and build repeatable playbooks to improve the broader Customer Engineering team's capabilities.
Lead the technical strategy for complex customer accounts across the entire lifecycle, from acquisition and implementation to adoption and expansion. Act as a strategic advisor to drive retention and build repeatable technical playbooks to elevate the broader team's capability.
Lead technical strategy and execution for strategic accounts across the full customer lifecycle, from acquisition and implementation to adoption and expansion. Act as a technical escalation point and build repeatable playbooks to improve the overall capability of the Customer Engineering team.
The Account Director will drive revenue growth through new and existing accounts while executing the sales strategy for enterprise accounts. This role involves building executive awareness and managing a sales pipeline to achieve bookings growth.
The RVP will build, manage, and scale a team of high-performing Enterprise Account Directors. They will define and execute strategies to grow net new sales in existing Enterprise accounts and acquire new logos.
