The Technical Support Specialist will take ownership of support cases, troubleshoot hardware and software issues, and guide users through troubleshooting and setup. They will also document cases in Salesforce and escalate issues as necessary.
PartnerHero
13 Remote Job Openings at PartnerHero
Graveyard Shift – Customer Experience & Upselling Specialist
PartnerHero
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Full Time
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5 months ago
PartnerHero
The specialist will provide omnichannel customer support, assisting with bookings and inquiries while promoting upsell opportunities. They will also maintain documentation of customer interactions and collaborate with internal teams to resolve escalations.
Technical Support Specialist – Geospatial & Drones (GST)
PartnerHero
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Full Time
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5 months ago
PartnerHero
As a Technical Support Associate, you will assist customers with issues related to drone flight and GIS technology. You will resolve customer tickets via email and collaborate with cross-functional teams to improve products.
The Upselling Support Specialist will provide omnichannel customer support and assist customers with reservations and inquiries. They will also identify upselling opportunities and maintain documentation of customer interactions.
Customer Support Specialist (Japanese - Keigo Speaker)
PartnerHero
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Full Time
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5 months ago
PartnerHero
As a Customer Support Specialist, you will handle requests and issues reported by users via tickets and provide phone support in honorific Japanese. You will also ensure the quality of courses uploaded to the Partner's Platform by reviewing them for compliance with customer satisfaction.
Customer Support Specialist (Japanese - Keigo Speaker)
PartnerHero
·
Full Time
·
5 months ago
PartnerHero
As a Customer Support Specialist, you will handle requests and issues reported by users via tickets and provide phone support in honorific Japanese. You will also ensure the quality of courses uploaded to the Partner's Platform by reviewing them for compliance and customer satisfaction.
The Technical Support Specialist will take ownership of support cases, troubleshoot hardware and software issues, and guide users through troubleshooting and setup. They will also document cases in Salesforce and escalate issues as necessary.
The Technical Support Specialist will take ownership of support cases, troubleshoot hardware and software issues, and guide users through technical problems. They will also document interactions in Salesforce and contribute to internal knowledge articles.
The Virtual Trainer is responsible for delivering high-quality, live virtual dental training to learners in their local market language. This includes facilitating engaging training sessions and guiding learners through clinical workflows.
The Virtual Trainer is responsible for delivering live virtual dental training sessions and ensuring knowledge transfer and learner engagement. They will also translate training content and guide learners through clinical workflows.
The Virtual Trainer is responsible for delivering high-quality, live virtual dental training to learners in their local market language. This includes facilitating engaging training sessions and ensuring consistent knowledge transfer and learner engagement.
The Virtual Trainer is responsible for delivering live virtual dental training sessions and ensuring learner engagement. They will also translate training content and assess learner understanding.
The Lab Technician will provide real-time clinical and lab support to dental clinicians, including reviewing intraoral scans and troubleshooting digital workflows. They will also coordinate with partner labs and support clinicians through live channels.
