Answer inbound calls, register and schedule new patients, manage appointment changes and confirmations, and make follow-up calls to prospective patients who have requested information. Provide professional patient support, document information accurately and confidentially, and track lead activity in support of marketing initiatives.
The Prior Authorization Coordinator is responsible for verifying insurance benefits and obtaining authorizations for complex interventional pain and spine procedures. They will collaborate with clinical teams and payers to ensure documentation meets coverage criteria and facilitates timely patient access to care.
The Prior Authorization Coordinator manages the end-to-end authorization process for interventional pain management procedures to ensure timely patient care. This role involves collecting documentation, reviewing medical necessity, and communicating with insurance payors and internal teams to secure approvals.
