ORGA-SOFT | Karriere? Mit uns!

Lead and organize the Customer Success team to ensure professional support and long-term success for clients using INTEGRA ERP software. Develop internal service processes, monitor KPIs, and manage critical customer escalations while collaborating with consulting and sales departments.

Support customers in the daily use of the INTEGRA ERP solution, covering commercial processes and organizational questions. Responsibilities include analyzing customer requirements, troubleshooting errors, and collaborating with consulting and development teams for sustainable solutions.