Optimal Workshop

Lead the end-to-end engineering of new user research tools from early exploration to enterprise-ready delivery. Collaborate with product and design teams to shape feature behavior and set the technical direction for the Innovation team.

Design and ship customer-facing research features while architecting the underlying infrastructure and automation for scalability and reliability. Collaborate cross-functionally to prototype new product ideas and contribute to the company's overarching platform direction via the Platform Guild.

Oversee the full enterprise sales cycle to acquire high-value accounts and build a sustainable ecosystem of strategic partnerships. Lead regional teams and engage with C-level executives to align product roadmaps with market needs.

You will explore product and customer data to uncover actionable insights and build dashboards that enable data-driven decision-making across the business. Additionally, you will maintain data pipelines and ensure the reliability and accessibility of the company's data environment.

You will lead technical strategy and architecture while remaining hands-on with the codebase to build scalable, reliable research tools. Additionally, you will mentor engineers, foster a high-performing culture, and partner with product and design teams to deliver high-quality outcomes.