Handle customer inquiries regarding communicating meter upgrades and schedule technician appointments. Professionally manage complaints and claims using empathy and commitment to service delivery.
NQX
3 Remote Job Openings at NQX
Provide first-class customer assistance via phone and live chat regarding delivery status, rates, and general service inquiries. Manage multiple concurrent chat sessions and document interactions accurately while following company processes.
Provide first-class customer assistance via phone and live chat regarding delivery status, rates, and general service inquiries. Manage multiple concurrent chat sessions and accurately document all customer interactions using various tools.