Handle customer inquiries regarding communicating meter upgrades and schedule technician appointments. Professionally manage complaints and claims while providing empathetic service delivery.
NQX
3 Remote Job Openings at NQX
Provide first-class customer assistance via phone and live chat regarding delivery status, rates, and general service inquiries. Manage multiple concurrent chats and document interactions accurately while navigating various support tools.
Provide first-class customer assistance via phone and live chat regarding delivery status, rates, and general service inquiries. Manage multiple concurrent chat sessions and accurately document all customer interactions using internal tools.