The adjuster manages complex liability claims from investigation through resolution, including coverage evaluation and reserve management. They serve as a primary contact for stakeholders and participate in legal proceedings such as mediations and trials.
The specialist is responsible for accurate data entry, processing commercial quotes, and managing new business applications. They will also provide customer support via phone, email, and live chat while assisting with billing and policy changes.
The adjuster investigates automobile claims, determines coverage and liability, and evaluates vehicle damage to establish reserves. They are responsible for negotiating settlements, managing total-loss claims, and maintaining professional communication with all involved parties.
The Claims Adjuster will conduct in-depth investigations, determine coverage, and manage claim files while strategically negotiating settlements. The role also involves maintaining organized documentation and engaging in legal proceedings such as depositions and mediations.
