The role involves building and managing a pipeline of veterinary practices and animal health outlets across the South of the UK. You will conduct in-person product demonstrations, close deals, and maintain long-term relationships to drive account growth.
The role involves reviewing and analyzing diagnostic results while conducting quality control tests to ensure the reliability of diagnostic tools. You will also collaborate with the R&D team to troubleshoot issues and contribute to AI model training through data annotation.
The Customer Success Manager will own and manage all customer relationships across Australia and New Zealand, serving as the primary point of contact for veterinary and farm animal clients. Responsibilities include leading onboarding and training, managing renewals, providing technical support, and identifying upsell opportunities to drive growth.
