Michigan Humane

The Customer Care Coordinator manages multi-line phone inquiries, schedules appointments, and provides information regarding animal welfare services and procedures. They also perform data entry for shelter animals and provide compassionate support to callers regarding sensitive topics like euthanasia and lost pets.

The Customer Care Coordinator manages multi-line phone inquiries, provides information on organizational programs, and schedules appointments for services. They also perform data entry, generate reports, and offer compassionate support to callers regarding animal welfare resources.

The coordinator oversees daily administrative functions of veterinary clinics, focusing on the management and optimization of practice information systems. This includes establishing standards, managing data integration, and maintaining inventory control procedures.