The Customer Care Coordinator manages multi-line phone inquiries, schedules appointments, and provides information regarding animal welfare programs and services. They also perform data entry for animal records and offer compassionate support to callers regarding adoption, medical care, and euthanasia services.
The Customer Care Coordinator manages multi-line phone inquiries, schedules appointments, and provides information regarding animal welfare services and procedures. They also perform data entry for shelter animals and provide compassionate support to callers regarding sensitive topics like euthanasia and lost pets.
The coordinator oversees daily administrative functions of veterinary clinics, focusing on the management and optimization of practice information systems. This includes establishing standards, managing data integration, and maintaining inventory control procedures.
