The Service Manager will lead teams and manage assigned healthcare contracts to ensure service level agreements and KPIs are met. They are responsible for improving patient pathways, monitoring performance data, and maintaining high standards of service quality and governance.
The Project Manager will lead partner implementations and internal strategic projects, managing the full lifecycle from planning to operational handover. They are responsible for building strong relationships with stakeholders, maintaining project documentation, and ensuring services are successfully launched and transitioned to the operations team.
