MassMutual Ascend - Remote Work From Home Jobs & Careers

Remote Job Openings at MassMutual Ascend (2)

Customer Service Analyst (REMOTE - US)

MassMutual Ascend · Full Time · 2 hours ago

United States $33000 - $48000 per year 2-5 yrs exp Support

The Customer Service Analyst provides support to clients and agents via phone and chat while analyzing requests to ensure satisfaction and retention. They are responsible for maintaining accurate account records, explaining complex financial products, and resolving inquiries in a professional manner.

insurance customer-service call-center tax crm communication training

APPLY

Customer Service Analyst (REMOTE - US)

MassMutual Ascend · Full Time · 2 months ago

United States $33000 - $55000 per year 2-5 yrs exp Support

Provide superior customer service via phone and chat to clients and agents regarding annuity products. Analyze complex requests, process financial transactions, and maintain accurate account documentation in CRM systems.

APPLY