Lyrebird Health

Lead a distributed team of Forward Deployed Engineers to manage the deployment and integration of the Lyrebird platform across NHS trusts. Own the technical architecture and ensure commercial agreements are translated into rigorous technical implementation plans.

Manage the full support lifecycle for clinicians via live chat, phone, and online training to resolve technical issues. Proactively identify product pain points and collaborate across departments to improve the user experience.

The Senior Site Reliability Engineer will be responsible for maintaining and scaling infrastructure to ensure high availability and performance. They will lead incident response efforts and implement automation to improve system reliability.