The Self-Pay Account Representative manages patient billing inquiries, processes payments, and establishes financial agreements for the School-Based Health Services program. They act as a liaison between families and school personnel while maintaining accurate account documentation and supporting month-end reporting.
Manage calls about patient balances, billing statements, and payment options; collect payments and establish payment plans and financial agreements. Assist families with billing inquiries, maintain accurate account records, resolve service concerns, and support month-end reporting and reconciliation.
