LanceDB

The role involves shaping the product roadmap alongside the CTO and engineering leadership to focus on the ideal customer profile. The manager will conduct deep dives into competitors and users to translate insights into product changes and drive cross-team priority decisions.

The engineer will build support infrastructure, develop knowledge bases, and handle customer cases, serving as a primary technical point of contact for large-scale deployments. They will collaborate closely with engineering to reproduce issues, debug root causes, and drive fixes or enhancements in the distributed database system.