The Client Success Specialist will oversee the filing of medical and routine vision claims while maintaining strong relationships with assigned clients. They are responsible for managing accounts receivable, monitoring claim accuracy, and resolving reimbursement issues to ensure compliance with CMS guidelines.
The Account Manager serves as the primary point of contact for clients, overseeing the end-to-end provider enrollment, recredentialing, and contracting process. They are responsible for coordinating with offshore teams, monitoring progress, and ensuring all enrollment activities are completed accurately and on time.
The Director-Client Partner will serve as the primary executive contact for ophthalmology clients, managing strategic relationships and overseeing revenue cycle performance. They are responsible for driving account growth, identifying operational improvements, and ensuring high levels of client satisfaction through effective governance and business reviews.