You will manage creator communication, support onboarding, and resolve creator issues across social and messaging channels. Additionally, you will build relationships with creators and agencies while sharing insights to improve team processes.
You will manage the entire post-sale client lifecycle, including onboarding, account management, and campaign execution. Your goal is to drive client satisfaction, retention, and platform adoption while building and leading a team.
Manage the end-to-end lifecycle of influencer campaigns, including creator onboarding, client support, and performance monitoring. Develop operational SOPs and maintain a knowledge base to optimize content operations and creator relations.
