You will own the quality gate across mobile, web, and backend systems to minimize production defects and resolve bugs efficiently. You will also collaborate with developers and the automation team to implement AI-driven testing practices and improve overall test coverage.
You will own the quality gate across mobile, web, and backend systems by designing test scenarios and investigating root causes. You will also collaborate with the automation team to expand test coverage and implement AI-driven testing initiatives.
You will manage fulfillment rates by closing supply-demand gaps and ensure high customer satisfaction through efficient issue resolution. Additionally, you will maintain accurate operational reporting and conduct outbound quality-grading calls.