Johns Hopkins Medical Management Corporation

Lead omni-channel growth marketing strategies and lead-generation efforts for Advantage MD plans. Manage CRM integrations, AI-driven workflows, and coordinate creative development across digital and print channels.

Perform outbound and inbound calls to encourage members to schedule annual visits and resolve inquiries. Document interaction details accurately while providing compassionate support and advocating for member needs.

The Clinical Documentation Specialist improves the quality and completeness of medical record documentation to ensure accurate inpatient coding and reimbursement. This role involves collaborating with physicians, leading documentation improvement initiatives, and providing educational outreach to staff.