The CVO Specialist is responsible for providing privileging and licensing support to clients, facilities, and clinicians while ensuring compliance with NCQA and company standards. This role involves managing the initial and renewal processes for credentialing, licensing, and updating professional qualifications in the database.
The Corporate Travel Agent manages air, car, and hotel accommodations for healthcare providers and internal staff using GDS systems. They provide white-glove service, resolve travel-related issues, and maintain strong professional relationships.
Book and follow up on air, hotel, and car rental reservations for clinicians and internal employees, primarily by processing travel requests submitted by Customer Care Specialists. Resolve travel issues, monitor and work GDS queues, maintain quality control, meet service and productivity goals, and complete documentation accurately and on time.
