Jacada Travel

Travel Concierge (Latin America) - Based in Costa Rica, Belize, or Guatemala

Jacada Travel · Full Time · 2 days ago

Jacada Travel

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Others

Act as the primary point of contact for luxury travel clients in Latin America, managing pre, during, and post-trip requests. Responsible for administrative tasks, payment collection, and creating unique 'Magic Moments' to enhance the client experience.

customer-service creative english client-experience communication documentation time-management

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Travel Concierge (Asia Pacific) - Based in Japan, Vietnam, and Thailand

Jacada Travel · Full Time · 2 days ago

Jacada Travel

🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Others

Act as the primary point of contact for luxury travel clients in the Asia Pacific region, managing pre- and post-trip requests and administration. Responsible for coordinating with suppliers and creating unique 'Magic Moments' to ensure an exemplary client experience.

customer-service creative english client-experience communication documentation time-management

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Junior Travel Concierge (Based in Johannesburg or Cape Town)

Jacada Travel · Full Time · 2 days ago

Jacada Travel

🌎 United Kingdom ⭐ 0-2 yrs exp 💼 Others

Provide behind-the-scenes support for the global concierge team by managing restaurant and spa reservations and updating travel documentation. Research local events and coordinate with international suppliers to ensure a luxury client experience.

customer-service creative english client-experience communication documentation time-management

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Jacada Ground Experience Manager (GEM) - Europe and the Middle East

Jacada Travel · Full Time · a month ago

Jacada Travel

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Provide real-time, round-the-clock support to luxury travel clients via WhatsApp, phone, and email to ensure an elevated ground experience. Liaise with ground operators and DMCs to resolve issues proactively while logging all interactions in the CRM.

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Jacada Ground Experience Manager (GEM) - Asia Pacific Region

Jacada Travel · Full Time · a month ago

Jacada Travel

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Provide real-time, high-touch support to luxury travel clients via WhatsApp, phone, and email to ensure a seamless ground experience. Coordinate with DMCs and ground operators to resolve issues proactively and log all interactions in the CRM.

APPLY

Copy of Jacada Ground Experience Manager (GEM) - Latin America

Jacada Travel · Full Time · a month ago

Jacada Travel

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Provide real-time, high-touch support to luxury travel clients on active trips via WhatsApp, phone, and email. Coordinate with ground operators and DMCs to resolve issues and monitor bookings for potential disruptions.

APPLY

Jacada Ground Experience Manager (GEM) - Latin America

Jacada Travel · Full Time · a month ago

Jacada Travel

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Provide real-time, high-touch support to luxury travel clients on active trips via WhatsApp, phone, and email. Coordinate with ground operators and DMCs to resolve issues and monitor bookings for potential disruptions.

APPLY

Jacada Ground Experience Manager (GEM) - Europe

Jacada Travel · Full Time · a month ago

Jacada Travel

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Provide real-time, high-touch support to luxury travel clients via WhatsApp, phone, and email to ensure an elevated ground experience. Coordinate with DMCs and ground operators to resolve issues proactively and log all interactions in the CRM.

APPLY

Copy of Jacada Ground Experience Manager (GEM) - Europe

Jacada Travel · Full Time · a month ago

Jacada Travel

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Others

Provide real-time, high-touch support to luxury travel clients via WhatsApp, phone, and email to ensure a seamless ground experience. Coordinate with DMCs and ground operators to resolve issues proactively and log all interactions in the CRM.

APPLY