The role involves gathering and documenting business requirements for healthcare claims processing enhancements and translating them into technical solutions. The analyst will collaborate with stakeholders to analyze system functionality and support testing and solution delivery.
Itero Group
4 Remote Job Openings at Itero Group
Design, develop, and maintain enterprise COBOL applications and CICS online transactions within a healthcare claims environment. Provide production support, perform root cause analysis, and collaborate on integrating legacy systems with modern cloud solutions.
Design, implement, and support secure cloud and hybrid infrastructure solutions across Azure, Microsoft 365, and GCC High environments. Lead the management of identity, endpoint configuration via Intune, and virtual desktop infrastructure.
Provide Tier 1 service desk support by responding to inbound calls and tickets to resolve basic hardware, software, and network issues. Document all incidents and escalate unresolved technical problems to Tier 2 or Tier 3 teams.
