IT Management Corp. dba 101 VOICE

The Technical Support Specialist will configure and program VoIP phones while troubleshooting customer issues on the UCaaS platform. They will also manage system setups, perform client onboarding, and provide tier-1 and tier-2 technical support.

Develop and execute a territory strategy to acquire new public sector clients in the SLED and healthcare markets. Manage the full sales cycle from prospecting and discovery to contract execution and long-term account growth.

Develop and execute a growth strategy to acquire new business within SLED, Healthcare, and Public Sector organizations. Manage the full sales cycle from prospecting and solution design to contract negotiation and long-term account management.