The Policy Services Administrator manages policy amendments, handles inbound customer communications, and maintains accurate records in internal systems. They also collaborate with the Claims team and assist with group enrolment changes and reporting.
The Patient Transport Specialist manages complex global medical and logistical cases, coordinating with international providers and internal teams to ensure safe service delivery. They are responsible for planning end-to-end medical transports, maintaining accurate case documentation, and managing stakeholder communication in high-acuity scenarios.
