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Hotwire Communications Ltd

Remote Job Openings at Hotwire Communications Ltd (2)

Remote Launch Engagement Specialist

United States 2-5 yrs exp Recruitment

Provide high-quality customer service to new onboarding customers to deepen engagement with hardware products and services. Act as the primary support liaison, handling high call volumes regarding installations, billing, and technical troubleshooting for IPTV and Internet.

Remote Contact Center Supervisor

United States 2-5 yrs exp Support

Oversee and manage a team of customer engagement specialists to ensure high service levels and efficient call center operations. Responsibilities include coaching staff, monitoring performance metrics, and resolving escalated customer issues.