Hireroo

Define and execute a global business development strategy focused on expanding Introducing Broker (IB) networks and strategic partnerships. Lead a global team to drive revenue growth, monitor performance metrics, and represent the company at industry events.

Provide professional customer support via email, chat, and phone while managing fraud prevention and compliance activities. Monitor payment patterns and collaborate with the MLRO to report suspicious transactions.

Lead regional business development strategies to drive partner acquisition and revenue growth across East Asia. Manage a team of Business Development Managers and collaborate cross-functionally to optimize growth and market expansion.

Provide professional support to customers via live chat, email, and phone to resolve platform-related inquiries and technical issues. Collaborate with internal teams to improve service quality and maintain high levels of customer satisfaction.