The Community Resource Advisor provides 24/7 information, referral, and crisis intervention services to the public via phone and electronic channels. They are responsible for assessing client needs, linking individuals to appropriate community resources, and maintaining accurate documentation.
The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals via phone, chat, and text. They are responsible for conducting risk assessments, de-escalating crisis situations, and maintaining accurate documentation within the contact center.
The Community Resource Advisor provides 24/7 information, referral, and crisis intervention services to the public via phone and electronic channels. They are responsible for assessing client needs, maintaining accurate documentation, and supporting community outreach and disaster operations.
Provides 24/7 information, referral, and crisis intervention services to the public via phone and electronic channels. Conducts client assessments, advocates for resources, and maintains accurate documentation while supporting community outreach and disaster operations.
