Helpdesk Technician
Provide remote Tier 1 and Tier 2 technical support for Windows environments, applications, and network issues. Manage user accounts, onboarding, and ticketing documentation using PSA and RMM tools.
Provide remote Tier 1 and Tier 2 technical support for Windows environments, applications, and network issues. Manage user accounts, onboarding, and ticketing documentation using PSA and RMM tools.