The Customer Success Manager will own the post-sales relationship, leading deployments and building success plans to ensure measurable business outcomes. They will act as a trusted advisor, collaborating with internal teams to drive adoption, renewals, and expansion across a global enterprise client base.
You will build the B2B marketing function from the ground up, defining the enterprise narrative and strategy to convert product-led growth into a repeatable revenue engine. You will also partner with sales leadership to execute demand generation, ABM, and field marketing programs while reporting performance to the C-suite.
Lead the end-to-end technical sales motion, including discovery, demos, and security reviews to win technical buy-in from sophisticated buyers. Establish the foundational SE playbook, toolkit, and reference architectures for the company's growing GTM organization.
