The Reservations Sales Specialist uses a consultative approach to identify guest needs, recommend luxury experiences, and book reservations with high accuracy. They also manage customer service inquiries, upsell additional services, and liaise with hotels to ensure a seamless guest experience.
The Email Specialist provides personalized service by managing guest reservations, answering inquiries, and recommending luxury experiences via email and chat. They act as a trusted advisor to guests while liaising with hotels to ensure high-quality service and accurate booking processing.
The Commercial Director will direct and oversee all commercial and marketing activities, including sales, revenue management, and public relations to maximize resort revenue. They will also develop innovative commercial initiatives and partnerships to strengthen the resort's positioning in the luxury travel market.
The Wedding and Social Sales Manager is responsible for securing group wedding and social event business through active prospecting and effective promotion. They will coordinate sales efforts, conduct property tours, and manage the planning and execution of events to maximize revenue.
The Commercial Director will oversee all commercial and marketing activities, including sales, revenue management, and public relations to maximize resort revenue. They are responsible for developing and executing innovative commercial strategies and partnerships that enhance the luxury guest experience.
