Foundation AI

Design and operate the infrastructure and tooling for production AI systems, including ML pipelines, model versioning, and deployment automation. Collaborate with ML scientists and product managers to ensure models are deployed reliably and at scale.

Design and operate the infrastructure and tooling for production AI systems, including ML pipelines, model versioning, and deployment automation. Collaborate with ML scientists and product managers to ensure models are deployed reliably and at scale.

Design and operate the infrastructure and tooling for production AI systems, including ML pipelines, model versioning, and deployment automation. Collaborate with ML scientists and product managers to ensure models are deployed reliably and at scale.

Own the end-to-end go-to-market strategy, positioning, and messaging for an AI-powered legal technology platform. Develop sales enablement collateral and conduct competitive intelligence to differentiate the product in the plaintiff attorney market.

Own and optimize the post-launch customer experience by translating law firm requirements into scalable platform solutions. Lead customers through implementation handoff, hypercare, and ongoing adoption to ensure measurable value realization.

The Customer Solutions Manager will serve as the primary client contact, building strong relationships and ensuring client satisfaction and loyalty by understanding their business goals and guiding them on platform usage. Responsibilities include monitoring usage, identifying upsell opportunities, managing renewals, and acting as an internal advocate for client needs.