Foundant + smartsimple

Project Manager

Foundant + smartsimple · Full Time · 7 days ago

Foundant + smartsimple

🌎 Canada, Ireland, United States ⭐ 5-10 yrs exp 💼 Product

Lead end-to-end SaaS implementation projects from kickoff to go-live, managing timelines, resources, and customer expectations. Collaborate with technical teams to ensure configured solutions meet business needs and transition customers seamlessly to support.

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Implementation Consultant

Foundant + smartsimple · Full Time · 13 days ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Others

The role involves configuring systems end-to-end, performing quality assurance testing, and leading functionality delivery sessions with clients. You will also handle technical investigations of client issues and assist the support desk with complex system tickets.

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Manager of Professional Services

Foundant + smartsimple · Full Time · 17 days ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 5-10 yrs exp 💼 Others

Lead a multidisciplinary team of project managers and consultants to deliver software solutions and optimize client adoption. Manage the end-to-end implementation process, ensuring projects are delivered within scope, budget, and time constraints while meeting revenue targets.

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Client Success Consultant – Grants and Scholarships

Foundant + smartsimple · Full Time · 24 days ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Sales

Act as a strategic advisor to clients to drive loyalty, retention, and growth through the full customer journey. Collaborate cross-functionally to advocate for client needs and deliver scalable education and engagement campaigns.

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Client Success Consultant – Community Foundations

Foundant + smartsimple · Full Time · 24 days ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Sales

Act as a strategic advisor to community foundation clients to drive loyalty, retention, and product growth. Manage the full customer journey from post-implementation through optimization while collaborating internally to influence product direction.

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Project Coordinator

Foundant + smartsimple · Full Time · a month ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Product

The Project Coordinator manages the RFS pipeline in Salesforce and configures projects in Rocketlane to ensure smooth handoffs to implementation teams. They also handle contract administration, client scheduling, and act as a cross-functional liaison between Sales, Product, and Implementation.

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Partner Enablement Manager

Foundant + smartsimple · Full Time · a month ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Others

Manage relationships with active and prospective partners while overseeing a bench of independent contractors for implementation support. Coordinate partner training, track pipeline growth, and ensure smooth project execution between partners and internal teams.

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Technical Account Manager

Foundant + smartsimple · Full Time · 3 months ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 5-10 yrs exp 💼 Sales

The role involves acting as a trusted technical advisor to enterprise accounts, understanding their objectives, and proactively monitoring system health to prevent issues. Key duties include leading complex troubleshooting efforts, providing architectural guidance during implementations, and enabling client teams through tailored knowledge transfer.

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Director, Product Marketing

Foundant + smartsimple · Full Time · 4 months ago

Foundant + smartsimple

🌎 Canada, Ireland, United Kingdom, United States ⭐ 5-10 yrs exp 💼 Product

This role involves owning product marketing release strategy across multiple products, developing clear positioning and value propositions, and leading end-to-end Go-to-Market planning for new releases and enhancements. The director will also serve as an internal and external product evangelist, deeply partnering with Sales, Product Management, and Demand Generation teams.

product-marketing editing saas product-management b2b communication training leadership

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Technical Support Representative

Foundant + smartsimple · Full Time · 4 months ago

Foundant + smartsimple

🌎 Canada, United States ⭐ 0-2 yrs exp 💼 Support

The representative will provide exceptional customer support by responding to requests via email, online, and telephone, focusing on resolving day-to-day challenges with innovative solutions. Responsibilities include troubleshooting issues, analyzing root causes, escalating complex problems, and ensuring timely resolution according to Service Level Agreements.

communication customer-support leadership documentation client-service

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