The Customer Service Representative serves as the primary point of contact for customer inquiries via phone, chat, and email to provide professional and solutions-focused support. They are responsible for resolving customer issues, maintaining accurate account records in CRM software, and collaborating with internal teams to ensure service excellence.
The Account Executive is responsible for acquiring new business through inbound lead follow-up, cold calling, and relationship building. They will manage the sales pipeline, conduct product demonstrations, and work closely with customer services to close deals.
The Account Executive is responsible for acquiring new business through inbound lead follow-up, cold calling, and relationship building. They will manage the sales pipeline, conduct product demonstrations, and work closely with customer services to close deals.