Fleetworthy

The Account Executive will create and execute strategic plans to acquire new customers and manage sales pipelines for fleets of 100 to 750 vehicles. They will collaborate with cross-functional teams to ensure customer satisfaction while maintaining accurate sales records in Salesforce.

The Customer Success Manager will drive scalable engagement across a large portfolio of SMB accounts using automated outreach and data-informed strategies. They will collaborate cross-functionally to improve customer health, increase retention, and identify expansion opportunities.

Develop and grow strategic partners and resellers by creating account plans and driving the adoption of key programs. Support field sales in closing large fleet deals and mentor partners to achieve self-sufficient sales and delivery.

The Customer Service Representative serves as the first point of contact for inquiries via phone, chat, and email. They are responsible for resolving billing issues, updating customer accounts in CRM software, and collaborating with internal partners to ensure a seamless customer experience.

Serve as the primary point of contact for customers via phone, chat, and email to resolve inquiries and billing issues. Maintain accurate customer records in CRM platforms and collaborate with internal teams to ensure a seamless service experience.