The Customer Service Representative serves as the primary point of contact for customer inquiries via phone, chat, and email to provide professional and solutions-focused support. They are responsible for resolving customer issues, maintaining accurate account records in CRM software, and collaborating with internal teams to ensure service excellence.
The Account Executive is responsible for acquiring new business through inbound lead follow-up, cold calling, and relationship building. They will manage the sales pipeline, conduct product demonstrations, and work closely with customer services to close deals.
The Account Executive is responsible for acquiring new business through inbound lead follow-up, cold calling, and relationship building. They will manage the sales pipeline, conduct product demonstrations, and work closely with customer services to close deals.
You will travel to customer sites to install, maintain, and upgrade various ITS and imaging devices such as CCTV and video detection systems. Additionally, you will perform troubleshooting, system diagnostics, and preventive maintenance to ensure effective operation of traffic and safety equipment.
