Serve as the primary point of contact for customers via phone, chat, and email to resolve inquiries and billing issues. Maintain accurate customer records in CRM platforms and collaborate with internal teams to ensure a seamless service experience.
Fleetworthy
9 Remote Job Openings at Fleetworthy
The Account Manager is responsible for driving revenue growth through upselling and cross-selling while ensuring high customer retention and satisfaction. They act as a customer advocate, managing the customer journey and providing feedback to improve product features.
Lead the end-to-end customer onboarding process from kickoff to successful launch and service activation. Partner with cross-functional teams and customers to define success criteria and ensure fast time-to-value.
Own and evolve the AWS and Kubernetes infrastructure to ensure reliability, automation, and operational visibility. Support distributed Linux-based edge hardware and build observability pipelines to monitor system health.
The Senior Product Manager will define and drive strategic growth initiatives to accelerate revenue and user retention for fleet readiness technology. This role involves leading cross-functional teams through the full product lifecycle and managing the product roadmap and backlog.
Define and own the infrastructure architecture vision, including standards for production environments, networking, and observability. Establish patterns for AI workloads and partner with security and software architects to ensure scalable, compliant systems.
Lead and mentor software development teams focusing on financial and internal tooling systems while overseeing the full SDLC. Act as the bridge between product strategy and engineering execution to deliver scalable and secure software solutions.
Lead and mentor software engineering teams focused on financial and internal tooling systems while overseeing the full SDLC. Act as the bridge between product strategy and technical execution to deliver scalable and secure software solutions.
Lead and mentor the Smart Roadside engineering team while managing a portfolio of internal business applications. Bridge the gap between strategic product direction and technical execution to deliver scalable and secure software solutions.
