United States$85000 - $92000 per year2-5 yrs expDesign
The Design Consultant will manage a book of business by engaging with homeowners and design professionals through inbound channels to identify project needs and drive sales. They will guide customers through the entire project lifecycle, from initial discovery and quoting to final purchase and ongoing account development.
You will own the lifecycle strategy and operating rhythm across various customer journeys using data, experimentation, and AI. This involves building and improving customer programs across email, CRM, and direct mail while partnering with cross-functional teams to drive conversion and retention.