United States$18.15 - $19.65 per hour0-2 yrs expSupport
The representative is responsible for providing high-quality customer service by answering inquiries and resolving issues via telephone or email. They must also document all interactions in the CRM system and maintain performance metrics while identifying opportunities to upsell services.
United States$52200 - $76300 per year2-5 yrs expSales
The manager is responsible for supporting sales strategies to expand transportation services and managing competitive pricing programs for association members. They will also conduct daily outreach to grow member participation and collaborate with customer support to resolve issues.