The Finance Admin Assistant will process purchase invoices, manage payment runs, and maintain the accounts payable ledger. They will also resolve payment queries, prepare daily cash balance reports, and support general finance administration tasks.
Handle inbound and proactive outbound calls about energy-saving loan and grant applications and claims, responding to customer enquiries within service level agreements. Provide high-quality customer service and make the application process as straightforward as possible for individuals and small businesses.
The role involves answering and accurately recording customer enquiries within specified service levels and time scales. You will also provide proactive follow-up information and encourage householders to adopt energy-efficient home improvements.
Lead the people side of a major finance transformation by developing change management strategies and assessing organizational readiness. You will facilitate stakeholder engagement, coordinate training, and track adoption to ensure sustainable improvements across the organization.
