Emprise Bank

Lead the strategy and evolution of consumer digital banking channels and platforms to improve customer engagement and self-service. Coordinate cross-functional efforts for product rollouts and manage strategic vendor relationships to enhance the omnichannel customer experience.

Lead the strategic execution and transformation of consumer banking, focusing on growth, channel performance, and workforce evolution. Coordinate cross-functional initiatives to modernize the customer experience and optimize the operating model.

The Virtual Branch Manager is responsible for leading a team to deliver exceptional customer service through digital channels while managing sales and virtual banking operations. They will also monitor performance metrics, mitigate digital fraud risks, and coach team members to achieve professional and financial goals.