Emprise Bank

The Virtual Branch Manager is responsible for leading a team to deliver exceptional customer service through digital channels while managing sales and virtual banking operations. They will also monitor performance metrics, mitigate digital fraud risks, and coach team members to achieve professional and financial goals.

The role involves leading operations strategy, transformation initiatives, and cross-functional programs to ensure resilient and compliant banking operations. You will act as a subject matter expert for banking systems, managing fintech partnerships and optimizing workflows through automation.