The Business Analyst will elicit, document, and refine functional and non-functional requirements for the Salesforce VCL platform while acting as a bridge between stakeholders and the technical team. They are responsible for building process models, managing backlogs, and ensuring end-to-end traceability from requirements to release.
The specialist will analyze and process producer compliance and compensation transactions for various insurance products. They will also serve as a primary point of contact for customer service inquiries and support process improvement initiatives.
The Support Specialist provides superior customer service to internal and external stakeholders while managing billing functions and policy plan setups. Responsibilities include maintaining data integrity, resolving policyholder requests, and providing administrative support to the department.
The Customer Integration Analyst manages end-to-end technology implementation efforts by coordinating between internal teams, clients, and technology partners. They are responsible for maintaining project documentation in Salesforce, ensuring compliance, and providing ongoing technical support.
The developer will design, develop, and maintain scalable applications using Angular and Java while supporting cloud migration initiatives in Microsoft Azure. They are also responsible for ensuring application security, compliance with ITAR regulations, and collaborating with cross-functional teams in an Agile environment.
