Develop and maintain technical and end-user documentation, including guides, manuals, procedures, and knowledge-base content, in collaboration with technical teams and stakeholders. Design and deliver instructor-led, virtual, and self-paced training, support user adoption and knowledge transfer, and improve learning materials based on feedback.
The Salesforce Consultant will bridge the gap between business stakeholders and technical teams to design, configure, and implement Salesforce solutions for a federal healthcare program. Responsibilities include gathering requirements, creating user stories, configuring platform features, and supporting the full software development lifecycle.
The Salesforce Developer will design, develop, and maintain secure Salesforce solutions to support a large-scale federal healthcare modernization program. Responsibilities include building custom functionality using Apex and LWC, managing integrations, and collaborating with cross-functional teams to ensure platform scalability.
The Business Analyst will lead technology and business improvement projects by performing stakeholder analysis, requirement development, and acceptance testing. They are also responsible for establishing business processes, tracking project budgets, and mentoring other analysts.
The Project Manager is responsible for planning and managing complex business solution projects across multiple departments. They facilitate cross-functional teams, manage project schedules and budgets, and ensure deliverables meet quality standards.
The Senior Salesforce Developer Lead will provide technical leadership and solution design oversight for large-scale federal healthcare modernization initiatives. They are responsible for leading development teams, enforcing coding standards, and ensuring the delivery of secure, scalable enterprise Salesforce solutions.
The specialist will analyze and process producer compliance and compensation transactions for various insurance products. They will also serve as a primary point of contact for customer service inquiries and support process improvement initiatives.
