The Staff Platform Engineer will architect and scale cloud-native platforms while leading the development of Internal Developer Platforms integrated with AI/ML capabilities. This role involves driving technical strategy, mentoring engineering teams, and ensuring the security, scalability, and cost-efficiency of AWS infrastructure.
The Associate Member Advocate manages inbound and outbound customer service calls to assist members with plan enrollment, benefit explanations, and issue resolution. They are responsible for documenting interactions accurately and ensuring a positive member experience throughout the post-enrollment journey.
The Renewal Specialist will proactively manage group health insurance renewals, including conducting needs analysis and presenting proposals to business clients. They are also responsible for maintaining client records, ensuring compliance with carrier requirements, and identifying opportunities to upsell ancillary insurance products.
The ICHRA Account Manager oversees the day-to-day administration of health reimbursement arrangements for employer groups and their employees. This role acts as the primary point of contact to ensure smooth onboarding, ongoing plan support, and high client satisfaction.
Drive the adoption of ICHRA by building and managing a network of broker and consultant partners. Own the full sales cycle to convert mid-market and enterprise employers into long-term partnerships.
